Get in Touch
We're here to answer your questions and help you navigate the immigration medical process
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Visit Us
We have offices across Canada to serve you better. Stop by during business hours or schedule an appointment.
Toronto Headquarters
Need Immediate Assistance?
Our customer support team is available Monday through Friday, 9AM to 5PM EST.
Frequently Asked Questions
Find quick answers to common questions about contacting us and our services.
What is the typical response time for inquiries?
We strive to respond to all inquiries within 24 business hours. For urgent matters, we recommend calling our customer support line.
Do I need to make an appointment to visit your office?
While walk-ins are welcome, we recommend scheduling an appointment to ensure that a representative is available to assist you with your specific needs.
Can I get help with my immigration medical examination over the phone?
Yes, our customer support team can provide general guidance over the phone. For specific medical advice, you'll need to consult with one of our panel physicians.
How do I update my contact information?
You can update your contact information by logging into your account on our website or by contacting our customer support team.